Mexico Food & Liquor

Summary

Mexico Food & Liquor uses Appropo to connect online ordering, loyalty, gift vouchers, and POS integration across all 11 stores. With nearly 39,000 Love Mexico loyalty members and a custom-branded app, they’ve built a direct customer channel that drives repeat visits and keeps regulars engaged.

Online Ordering

Order Ahead for Pickup

Customers can place pickup orders directly through Mexico’s branded web ordering system. Orders flow straight into each store’s POS, printing dockets just like a walk-in order. No separate tablet or manual re-entry required.

Customers also earn Love Mexico loyalty points with every online purchase.

Mobile App

A Fully Branded Mobile Experience

The Mexico app gives customers a fast, on-brand way to order from their phone, collect loyalty points, and stay connected with the restaurant. It’s a direct channel that strengthens the relationship between Mexico and its regulars.

Love Mexico (Loyalty Programme)

Turning One-Time Visitors into Regulars

Signing up to Love Mexico is easy, whether in-store or through the app. Customers earn points on every purchase and redeem them as credit, plus get access to member-only offers and specials, including a free totopos with every visit.

With nearly 39,000 loyalty members, the programme has become a core part of how Mexico retains customers and drives repeat visits.

Gift Vouchers

E-Vouchers That Just Work

Customers can purchase e-vouchers online and send them directly to friends or family. The voucher balance is automatically set in the store POS, with no manual steps required at the counter.

POS Integration

One Connected System

All orders and loyalty data sync directly with each store’s point of sale. No double handling, no orders to manually re-enter. Just a single connected system that works across all 11 locations.

E-voucher sales are connected to the POS automatically.