Pita Pit
Pita Pit NZ uses Appropo to power online ordering and a custom-branded app across their New Zealand locations — making it easy for customers to build and order their perfect pita ahead of time.
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Summary
Pita Pit has been serving fresh, customisable pitas to New Zealanders for years. Their menu is built around choice — customers pick their pita, protein, sauces, and fillings exactly how they want them. Appropo’s online ordering system and custom app bring that same flexibility to the digital experience, letting customers build their order in advance and skip the lunchtime queue.
Online Ordering
Customers can build their pita online from the full menu — choosing every filling, sauce, and add-on before they arrive. Orders are placed for pickup at a chosen time, so there’s no waiting around at the counter.
The ordering system handles the customisation that makes Pita Pit unique, presenting options clearly and making the process quick even for first-timers.
Mobile App
The Pita Pit app gives customers a branded, mobile-first way to order on the go. Regular customers can save their preferences and reorder their usual without starting from scratch each time — making the lunchtime routine genuinely faster.
Kiosk
In-store, customers can build and place their own order at a self-service kiosk — no waiting for a staff member to be free. The kiosk uses the same menu as online ordering and feeds orders directly into the POS, keeping the kitchen in sync without any extra steps.
It’s a natural fit for Pita Pit’s made-to-order model: customers work through the customisation at their own pace, reducing pressure on staff during peak periods.